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5 Questions To Ask Before You Hire Any Plumber

Matt Diamond Plumbing • Feb 01, 2023

When it comes to hiring a plumber, you want to make sure you're choosing the right person for the job. A good plumber will have the skills and experience to get the job done quickly and efficiently, while a bad plumber could end up costing you more time and money in the long run. To help you make an informed decision, here are 5 questions you should ask before hiring any plumber:

1. Are You Licensed And Insured?

This is one of the most important questions to ask, as it will ensure the plumber you hire is both qualified and protected. A licensed plumber will have the necessary training and experience to handle any plumbing issue, while insurance will protect you in case anything goes wrong during the job.

2. How Much Experience Do You Have?

Experience is key when it comes to plumbing, as it can mean the difference between a job done right and one that's completed poorly. Make sure to ask the plumber about their level of experience and ask for examples of similar jobs they've completed in the past. 


Matt Diamond Plumbing has been servicing the Dubbo community for over a decade, so you can feel confident in the hands of our experienced professionals.

3. Can You Provide References?

A good plumber should have no problem providing references from past customers; these references can give you an idea of the plumber's work quality and customer service. You should also check for Google reviews and social media feedback to determine the company’s reputation.

4. What Is Your Estimated Cost And Timeline For The Job?

Cost and timeline are important factors to consider when hiring a plumber. Make sure to ask for a detailed estimate of the cost and timeline and ask about any additional costs that may come up.


At Matt Diamond Plumbing, we take pride in being transparent with our customers so they're always aware of what they're paying for and when the job will be completed. We'll provide you with an accurate estimate and timeline before getting started on any job!

5. How Do You Handle Emergency Calls?

Plumbing issues can happen at any time, so it's important to know how the plumber you hire handles emergency calls. Ask if they offer 24/7 service or if they have a system in place for handling plumbing emergencies.


Our experienced technicians are available to provide quick and reliable services, no matter the plumbing problem. We'll come out as soon as possible to help get your plumbing back in working order.

Hire A Trusted Professional

It can be draining to go through the proper steps when hiring a new plumber, but by asking these 5 questions, you'll get a better sense of the plumber's qualifications, experience and customer service—providing you with confidence and peace of mind on an important decision. 


Our team at Matt Diamond Plumbing are happy to answer any and all of your questions before a plumbing job. We offer various services including:

So, if you’re looking for great service, qualified professionals and ongoing support, give us a call today on 02 6884 1531.

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